An administration fee for restocking will be deducted from your refund amount should your order be refunded. The administration fee varies according to the item size and the delivery option that you have selected.
| Item Type / Delivery Method | Fee (Whichever Higher) |
| Regular Items - Store Pickup / Locker Pickup | 4% or S$2.00 |
| Regular Items - Standard Delivery / Free Standard Delivery | 4% or S$8.00 |
| Extra Large / Heavy Items - Store Pickup | 4% or S$20.00 |
| Extra Large / Heavy Items - Delivery | 4% or S$20.00 |
| Regular / Extra Large / Heavy Items - Express Delivery | 4% or S$20.00 |